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Premium Support

Scientia's Premium Support is an extended customer Service Desk function providing preferential, proactive and planned support of your Scientia application software and environment.  Our aim is to provide a support service which minimises the impact on your internal IT resources, maximising efficiency by having the system support services delivered by experienced Scientia Technical Support Engineers.

Premium Support Service delivers:

  • Improved Service Level
  • Quarterly Performance Review
  • Dedicated Premium Support Team
  • Proactive system management
  • Planned support services
  • Preferential engagement
For more information about implementing Premium Support, contact your local Account Manager or email info@scientia.com.

Premium Support Case Studies

Click on the logos below to learn more about how our Premium Support service is helping institutions to achieve their scheduling goals.