Scientia's Premium Support is an extended customer Service Desk function providing preferential, proactive and planned support of your Scientia application software and environment. Our aim is to provide a support service which minimises the impact on your internal IT resources, maximising efficiency by having the system support services delivered by experienced Scientia Technical Support Engineers.
Premium Support Service delivers:
- Improved Service Level
- Quarterly Performance Review
- Dedicated Premium Support Team
- Proactive system management
- Planned support services
- Preferential engagement
For more information about implementing Premium Support, contact your local Account Manager or email firstname.lastname@example.org
Premium Support Case Studies
Click on the logos below to learn more about how our Premium Support service is helping institutions to achieve their scheduling goals.